How can I make a reservation?
Reservations can be made one of three ways: On this site on the Reservations page, by calling Rod at (321) 960-2457, or by emailing email@example.com. Any way you choose to make a reservation, we will need an email address to send payment information and reservation confirmation. Florida Eco Treks utilizes Paypal for you to make payment on your reservation and a link will be emailed to you.
Do I have to make a reservation or can I just show up?
Reservations are required because the groups we take out need 3 to 6 clients. Whether you are looking for a last minute reservation or planning far in advance, reservations are required so that we can staff appropriately. But don’t ever hesitate to call to check on our availability because with last minute reservations there are also last minute cancellations.
Speaking of cancellations, what is your policy?
Once you book and pay for your Trek, tours are non-refundable. Should you need to change your time or date, please do so with 24 hours or more advance notice. So if your trek is scheduled for 8:30 am, you can not reschedule within 24 hours before your scheduled trek time. But we can sometimes be more flexible especially with unusual or just unlucky failures to communicate.
What about the weather? Could it cancel our trek?
Our trek tours can still run in light rain (with no thunder). Even heavier rain can be dealt with sometimes because of our very nice umbrella attachments. Florida rains are typically short and trekkers sometimes can wait it out. But if the trek has to be cancelled before or during the tour you will be issued a rain check for a future visit to be used within one year of the date of your original trek.
What should I bring?
We strongly urge you to bring sun screen on the Marathon Treks. Sunscreen use is not as important on the Bird Island Reaches because so much of these tours is done in the shade and in the late afternoon. We provide any Bug Spray needs on all tours. Wear closed toe shoes (like athletic shoes), supportive outdoor sandals with a back strap, or Dive Booties. Also consider sunglasses, a hat, and a plastic zip bag to protect your valuables. We provide 1 to 3 bottles of water depending on the length of the different tours. But you may bring an extra water or sports drink. During cooler weather, at least bring along long sleeved shirts or windbreakers. Never wear dark clothing during the warmer months. Power Bars are recommended to bring on the 2 Marathon Treks.
How about cameras?
Your own camera can be brought but this carries risks because of all the water around. Do know that Florida Eco Treks’ Guides provide a free photo service on all Tours. Many Pics of your Group touring (and of the Wildlife), will be emailed to you after the editing and selection process.
Can you accommodate people with disabilities?
We are happy to accommodate as best we can, while keeping safety a top priority. Please call us to discuss so that we can be sure to recommend the right tour or even make necessary adjustments so that our eco friends with disabilities can possibly not miss out.
Is there parking?
Always and free. The Bird Island Reaches start (with the Biking Leg) right inside a very large and convenient boat launch parking area. The Wilderness Treks start adjacent to County Parking at the end of Sweetwater Dr.
What are the Payment Options?
Credit Cards can be used online (or in the field starting in 2014). Cash payments are allowed right before or after the tour. Checks too but they also can be mailed beforehand to Florida Eco Treks.